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Two very good friends of mine, John Greene, currently the Chief Strategy Officer for Translation, and Baiju Shah, Managing Director for Strategy and Innovation at Accenture Interactive, recently co-authored a series of articles called “Liquid Expectations”. The basic premise of ...
I bet that we all have said, or thought this, many, many times in our lives. But in the casino industry, hearing this said by one of your VIP’s can be devastating to the casino’s bottom line. Good service is not acceptable, only outstanding service will drive loyalty and revenue.
Registration Now Open for VizExplorer’s One-Hour Online Event Taking Place on August 27 at 1 p.m. PDT / 4 p.m. EDT
August 10th, 2015, San Diego, CA – Las Vegas-based Affinity Gaming will implement VizExplorer’s mobile enabled player development application, hostViz, across all eleven of its locations. The company operates popular casinos in Nevada, Colorado, Missouri and Iowa.
VIP play in Macau has taken a devastating downturn over the past year, dropping as much as 40% in select markets. The drop has come at a critical time for Macau as they continue their plans to expand gaming operations over the next few years. The aftermath of this decline has in ...
As I write this, I’m proud to say that I’m the newest member of the VizExplorer team! As new employees are charged to do, I quickly began reading all of our training documents and was pleasantly surprised to read the phrase “Don’t Make Mistakes” repeatedly.
July 28, 2015, San Diego, CA – Odawa Casino Resort in Northern Michigan has purchased VizExplorer’s Operational Intelligence products to enhance gaming and marketing operations. The lakeside casino, owned by the Little Traverse Bay Bands of Odawa Indians, will implement ...
Our world is electric. Tech devices have become extensions of our very beings, with some so integrated into daily life that many people proclaim they can't live without them. Like cell phones. Tablets. And life-changing apps.
Ship owners could cut fuel costs and build more precise sailing schedules with "smart ship" technology now being developed by Hyundai Heavy Industries Co. Ltd. and the consulting firm Accenture, the companies said.