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Before social media, it was possible for an operator to own nearly all the data associated with the casino-player relationship.
Authors’ Note: In this fifth article of our 12 part series on customer centric gaming floors, we will examine the value of availability and queueing mathematics, and how they can be applied to the slot floor. Please note these articles are meant to stimulate thought and that we ...
Authors' Note: In the fourth of a 12 article series themed on where the money is now for “smart” casinos, VizExplorer executives debate the promise and peril of casino-produced mobile apps and a potential solution in the form of chatbots. Please note these articles are meant to ...
Authors’ Note: In this fourth article of our 12 part series on customer centric gaming floors, we will examine game volatility and its use as an analytic tool in the casino of the future. Please note these articles are meant to stimulate thought and that we are using some ...
Authors Note: In the third of a 12 article series themed on where the money is now for “smart” casinos, VizExplorer executives explore the art of analytics, and make a case as to why its vital casino operations embrace this specialized skill when considering the inside space ...