--- title: VizExplorer Operational Intelligence Blog | Blog description: Blog | Learn about the latest Operational Intelligence trends, as well as what --- [![VizExplorer | Operational Intelligence](https://blog.vizexplorer.com/hubfs/logos/vizexplorer-logo-2016--grey.png?noresize)](https://www.vizexplorer.com/) - [Gaming Solutions](http://www.vizexplorer.com/solutions) - [Overview](http://www.vizexplorer.com/solutions) - [Managed Services](http://www.vizexplorer.com/customer-success/managed-services) - [Software Suite](http://www.vizexplorer.com/solutions) - [floorViz™](http://www.vizexplorer.com/solutions/space-profit-optimization/gaming) - [Slot Recommendation Engine](https://sre.vizexplorer.com) - [techViz™](http://www.vizexplorer.com/solutions/dispatch-service-management/gaming) - [campaignViz™](http://www.vizexplorer.com/solutions/marketing-intelligence-and-automation) - [hostViz™](http://www.vizexplorer.com/solutions/player-development-crm) - [Customer Success](http://www.vizexplorer.com/customer-success) - [Customer Success Program](http://www.vizexplorer.com/customer-success/customer-success-program) - [Product Training](http://www.vizexplorer.com/training) - [Managed Services](http://www.vizexplorer.com/customer-success/managed-services) - [Resources](http://www.vizexplorer.com/resources) - [Videos](https://www.vizexplorer.com/resources-videos) - [Data Sheets](http://www.vizexplorer.com/resources#data-sheets) - [Case Studies](http://www.vizexplorer.com/resources#case-studies) - [About](http://www.vizexplorer.com/about-us) - [Team](http://www.vizexplorer.com/our-team) - [Careers](http://www.vizexplorer.com/careers/main) - [Events](http://www.vizexplorer.com/events) - [Upcoming Shows](http://www.vizexplorer.com/events) - [News](https://blog.vizexplorer.com/) [![Request A Demo](https://no-cache.hubspot.com/cta/default/687152/0f22bb4a-3e6d-40a5-a4b1-2845417999ab.png)](https://cta-redirect.hubspot.com/cta/redirect/687152/0f22bb4a-3e6d-40a5-a4b1-2845417999ab) x Close - [Gaming Solutions](http://www.vizexplorer.com/solutions) - [Overview](http://www.vizexplorer.com/solutions) - [Managed Services](http://www.vizexplorer.com/customer-success/managed-services) - [Software Suite](http://www.vizexplorer.com/solutions) - [floorViz™](http://www.vizexplorer.com/solutions/space-profit-optimization/gaming) - [Slot Recommendation Engine](https://sre.vizexplorer.com) - [techViz™](http://www.vizexplorer.com/solutions/dispatch-service-management/gaming) - [campaignViz™](http://www.vizexplorer.com/solutions/marketing-intelligence-and-automation) - [hostViz™](http://www.vizexplorer.com/solutions/player-development-crm) - [Customer Success](http://www.vizexplorer.com/customer-success) - [Customer Success Program](http://www.vizexplorer.com/customer-success/customer-success-program) - [Product Training](http://www.vizexplorer.com/training) - [Managed Services](http://www.vizexplorer.com/customer-success/managed-services) - [Resources](http://www.vizexplorer.com/resources) - [Videos](https://www.vizexplorer.com/resources-videos) - [Data Sheets](http://www.vizexplorer.com/resources#data-sheets) - [Case Studies](http://www.vizexplorer.com/resources#case-studies) - [About](http://www.vizexplorer.com/about-us) - [Team](http://www.vizexplorer.com/our-team) - [Careers](http://www.vizexplorer.com/careers/main) - [Events](http://www.vizexplorer.com/events) - [Upcoming Shows](http://www.vizexplorer.com/events) - [News](https://blog.vizexplorer.com/) [![Request A Demo](https://no-cache.hubspot.com/cta/default/687152/0f22bb4a-3e6d-40a5-a4b1-2845417999ab.png)](https://cta-redirect.hubspot.com/cta/redirect/687152/0f22bb4a-3e6d-40a5-a4b1-2845417999ab) # News, Views and Press Releases - [All](https://blog.vizexplorer.com/) - [News](https://blog.vizexplorer.com/topic/news) - [Press Releases](https://blog.vizexplorer.com/topic/press-releases) #### Select a Topic: [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/automated-analysis-drives-slot-performance) By [Vince Catalano](https://blog.vizexplorer.com/author/vince-catalano) | April 21, 2021 ### [Recommendations to Reality: Using Automated Analysis to Drive Slot Performance](https://blog.vizexplorer.com/automated-analysis-drives-slot-performance) This article is a part of the Slot Recommendation Engine case study series from VizExplorer. The series follows the story of one casino’s journey to improve its casino floor, starting with the company’s challenges and the solution it adopted. A new article will be released each ... [Read more »](https://blog.vizexplorer.com/automated-analysis-drives-slot-performance) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/vizexplorer-slot-layouts-and-social-distancing) By [Jay Jabczynski](https://blog.vizexplorer.com/author/jay-jabczynski) | May 20, 2020 ### [Reopening Strategy Series: Slot Layouts and Social Distancing](https://blog.vizexplorer.com/vizexplorer-slot-layouts-and-social-distancing) Slot Layouts and Social Distancing In the new COVID-19 Social Distancing world there will be several decisions that need to be made when it comes to Slot Floor Layouts. How do we choose what games to leave up for play and what games to shut down? How do we optimize our existing ... [Read more »](https://blog.vizexplorer.com/vizexplorer-slot-layouts-and-social-distancing) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/vizexplorer-hitting-the-unknown-target) By [Jeremy Jakubowicz](https://blog.vizexplorer.com/author/jeremy-jakubowicz) | May 06, 2020 ### [Reopening Strategy Series: Hitting the Unknown Target](https://blog.vizexplorer.com/vizexplorer-hitting-the-unknown-target) Hitting the Unknown Target As we gear up to reopen the doors, how do we strategically target players based on what we believe will be the new normal? What does social distancing look like in our casino? How does this affect the outlets and amenities? These are just a few ... [Read more »](https://blog.vizexplorer.com/vizexplorer-hitting-the-unknown-target) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/vizexplorer-the-importance-of-date-parting-marketing-efforts) By [Warren Mack](https://blog.vizexplorer.com/author/warren-mack) | April 29, 2020 ### [Reopening Strategy Series: Importance of Date Parting Marketing Efforts](https://blog.vizexplorer.com/vizexplorer-the-importance-of-date-parting-marketing-efforts) Date Parting Marketing Efforts Continuing in our Reopening Strategy Series, we take a look at our options for direct marketing to Players. The primary goal of marketing is to change customer behavior. Doing so will be key as we will likely have some limitation on the number of ... [Read more »](https://blog.vizexplorer.com/vizexplorer-the-importance-of-date-parting-marketing-efforts) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/vizexplorer-put-your-best-games-to-work) By [Vince Catalano](https://blog.vizexplorer.com/author/vince-catalano) | April 23, 2020 ### [Reopening Strategy Series: Put Your Best Games to Work](https://blog.vizexplorer.com/vizexplorer-put-your-best-games-to-work) Put Your Best Games to Work As we look toward reopening and developing a strategy that complies with the inevitable requirement of social distancing, you can leverage data driven insights to ensure that you have the right games for the right customers when you reopen your doors. ... [Read more »](https://blog.vizexplorer.com/vizexplorer-put-your-best-games-to-work) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/vizexplorer-guidance-for-ramping-up-operations) By [Team VizExplorer](https://blog.vizexplorer.com/author/team-vizexplorer) | April 20, 2020 ### [Reopening Strategy Series: Guidance for Ramping Up Operations](https://blog.vizexplorer.com/vizexplorer-guidance-for-ramping-up-operations) Reopening Strategy Series As we all visualize what we need to do to ramp back up operations there are still a lot more questions than answers. The upcoming series of communications is meant to be a thought-provoking guide of possible strategic initiatives and how to use data ... [Read more »](https://blog.vizexplorer.com/vizexplorer-guidance-for-ramping-up-operations) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/top-5-gaming-trends-to-watch-for-in-2020) By [David Patent, CEO](https://blog.vizexplorer.com/author/david-patent-ceo) | January 15, 2020 ### [Top 5 Gaming Trends to Watch for in 2020](https://blog.vizexplorer.com/top-5-gaming-trends-to-watch-for-in-2020) January 15, 2020 San Diego, CA By David Patent, Chief Executive Officer, VizExplorer There is no such thing as a “slow year” in the casino gaming industry. 2019 saw a flurry of announcements and changes to the gaming landscape. As we open 2020, many of 2019 activities feed into ... [Read more »](https://blog.vizexplorer.com/top-5-gaming-trends-to-watch-for-in-2020) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/the-cost-of-slot-machine-downtime) By [Vince Catalano](https://blog.vizexplorer.com/author/vince-catalano) | March 27, 2019 ### [The Cost of Slot Machine Downtime](https://blog.vizexplorer.com/the-cost-of-slot-machine-downtime) Do you know the cost of slot machine downtime on your floor? During the normal course of slot operations, assets on the gaming floor will inevitably encounter failures or tilts of some type. These issues typically correspond to an underlying problem at the slot machine that ... [Read more »](https://blog.vizexplorer.com/the-cost-of-slot-machine-downtime) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/database-marketing-and-the-importance-of-testing-your-campaigns-1) By [Pete Tsolis](https://blog.vizexplorer.com/author/pete-tsolis) | March 26, 2019 ### [Database Marketing and the Importance of Testing Your Campaigns](https://blog.vizexplorer.com/database-marketing-and-the-importance-of-testing-your-campaigns-1) People often ask me for quick tips on how to increase the response rates of their campaigns. Before diving into the tips, let’s start with the rule to live by: always be testing! This is what you fundamentally need in order to answer any question or validate an assumption as a ... [Read more »](https://blog.vizexplorer.com/database-marketing-and-the-importance-of-testing-your-campaigns-1) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/customer-success-explained) By [Team VizExplorer](https://blog.vizexplorer.com/author/team-vizexplorer) | January 24, 2019 ### [VizExplorer Customer Success Explained](https://blog.vizexplorer.com/customer-success-explained) In this post, I will explain the role of VizExplorer’s Customer Success team, and how we empower you with the skills to take advantage of all the functionality of our software. [Read more »](https://blog.vizexplorer.com/customer-success-explained) Share Article   - - - - [All posts](https://blog.vizexplorer.com/all)[Next](https://blog.vizexplorer.com/topic/blog/page/2) Sign up to receive the bimonthly newsletter and other occasional updates - - - - [![](https://blog.vizexplorer.com/hubfs/logos/vizexplorer-logo-2016--grey.png?noresize)](https://www.vizexplorer.com) ###### Quick Links - [Solutions](http://www.vizexplorer.com/solutions) - [Managed Services](http://www.vizexplorer.com/customer-success/managed-services) - [About](http://www.vizexplorer.com/about-us) - [Blog](https://blog.vizexplorer.com/) - [Careers](http://www.vizexplorer.com/careers/main) ###### San Diego HQ 17075 Camino San Bernardo Suite 100 San Diego, CA 92127 ###### Las Vegas Office 815 Pilot Road Suite A Las Vegas, NV 89119 Copyright © 2026 NEW BIS SAFE LUXCO S.À.R.L. - [Privacy Policy](http://www.vizexplorer.com/privacy-policy) - [Terms Of Use](http://www.vizexplorer.com/terms-of-use) - [License Agreements](http://www.vizexplorer.com/license-agreements) ![](https://analytics.twitter.com/i/adsct?txn_id=nury7&p_id=Twitter&tw_sale_amount=0&tw_order_quantity=0) ![](https://t.co/i/adsct?txn_id=nury7&p_id=Twitter&tw_sale_amount=0&tw_order_quantity=0) ```json { "@context" : "http://schema.org", "@type" : "Article", "articleBody" : "", "articleSection" : [ ], "author" : "", "creator" : "", "datePublished" : "1969-12-31 18:00:00", "headline" : "VizExplorer Operational Intelligence Blog", "keywords" : [ ], "mainEntityOfPage" : "True" } ```