VizExplorer Launches New Solution for Slot Floor Operations at NIGA 2016
San Diego, CA, March 11, 2016 – VizExplorer, a leading provider of Operational Intelligence solutions in the gaming industry, today announced the launch of techViz, a real time service management solution for slot dispatch, including performance and task management for attendants and technicians. The company will demonstrate techViz, as well as their full suite of Operational Intelligence solutions, at the 31st Annual National Indian Gaming Association’s (NIGA) Indian Gaming Tradeshow and Convention March 15-16 booth # 1221.
The new solution enables casino operators to streamline slot floor operations to maximize slot floor efficiency and ensure a high quality player experience. techViz supports dispatch and alerts for machine generated events in real time, providing casinos the ability to take action immediately on what is happening on their slot floor.
A key extension to techViz, slot performance managers can gain oversight into all maintenance tasks and track total value of inventory installed over time, giving operators greater intelligence to optimize maintenance and slot purchase decisions.
techViz streamlines all aspects of your casino’s operations by seamlessly communicating with VizExplorer’s full suite of Operational Intelligence. From slot operations to player’s club, from marketing teams to hosts, this solution will increase efficiency across your gaming operations as well as enhance your customers’ experiences. With techViz, casinos have the ability to identify an alert for a machine error, notify a technician, send a message to a host to address the affected player, and inform their marketing team so they can launch customer recovery campaigns. This is operational intelligence truly defined.
“Indian Country has yet again raised the bar with the visionary efforts from our Tribal Leadership and Gaming Executives, aiming to close the gap between Indian Gaming and the Commercial Casino Sector,” said Bennae Calac, VizExplorer Tribal Liason. “It is no secret that Indian Country’s leadership is aggressively looking into market summaries, trends, economic diversification and technology. VizExplorer is right there to support the Leadership’s vision, while maintaining our sovereignty!”
“The NIGA Tradeshow is the premier event for the Indian Gaming industry with a rich history in tradition. The ability to spend time with tribal leaders and casino executives in the Indian Gaming community provides us with an opportunity to demonstrate how our Operational Intelligence solutions can transform organizations,” said Andrew Cardno, Chief Technology Officer, VizExplorer. “VizExplorer has always been about delivering solutions that create smart spaces through operational intelligence, and techViz continues this trend of innovation to provide the very best to our customers.”
About NIGA
The National Indian Gaming Association (NIGA) is a non-profit organization of 184 Indian Nations with other non-voting associate members representing organizations, tribes and businesses engaged in tribal gaming enterprises around the country. As the go-to resource for the community on education, legislation and public policy issues, National Indian Gaming Association works to advance the social, economic and political success of its members and the Indian community, at large. For more information, visit www.indiangaming.org.
About VizExplorer
VizExplorer offers Operational Intelligence (Oi) solutions to the casino industry. Oi, the next generation in data driven decision making, delivers on the promise of business intelligence by providing the ability to analyze live, fast-changing data, and take immediate action to monetize business decisions - all within a single unified operational toolset. VizExplorer’s platform integrates various data sources to provide unmatched visibility along with the applications and operational tools that enable enterprises to address smart space & profit optimization, marketing campaign management, CRM, and customer service.
VizExplorer has over 600 customer deployments worldwide, and is led by a team of distinguished Operational Intelligence experts, seasoned industry veterans and world class software developers devoted to building the very best products backed by extraordinary support. VizExplorer is headquartered in San Diego, with offices in Las Vegas and Wellington, New Zealand.
VizExplorer. Operational Intelligence.
Learn more by visiting VizExplorer.com.
Contact:
Derek Feniger
derek.feniger@vizexplorer.com
+1 419 215-3177