Ok, you have put in your time in the trenches as a Casino Host, moved up to an Executive Host and now you have been promoted to the leader of a team of Hosts. Whoa, no one mentioned the countless hours that you would be spending on developing strategies and objectives in order to accomplish your revenue goals. Oh, and what about all the reports that need to be run and reviewed regarding your host’s productivity and player reports that are also a large part of your daily routine? What about all those excel spreadsheets that provide you with countless rows of data that you have to sift through so you can determine just who your best players are and is your team doing all the right things to keep these VIP’s loyal to your property? What about filling your hotel with your most profitable players? And don’t forget about that VIP event next weekend that is not filling as fast as you thought it would. Alright, breathe. Take another long deep breath (no, not a long stiff drink) to calm yourself. Feel better now? I didn’t think so.
All this anxiety and frustration can be easily avoided if you simply utilize VizExplorer’s hostViz application. It is a very intuitive tool that allows you review your team’s communications, reinvestment percentages, monitor their productivity, and allows you to assign tasks – like getting that event filled with the right VIP’s – all with a few keystrokes that take less time than it takes you to drink another cup of coffee. Yup, it’s that simple, and it puts you in total control of viewing real-time data whenever you want, without having to rely on your already overworked analyst who doesn’t have time to run those reports in the first place.
Now you will have time to really do what guided you to this role in the first place...to be a great leader of a very successful, productive and enthusiastic host team!
This is Janie Hart, Senior Industry Specialist with VizExplorer signing off until next time.
Request a demo today!
Janie Hart
Senior Industry Specialist
VizExplorer
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