--- title: VizExplorer Operational Intelligence Blog | Jordan Whitten description: Based in Las Vegas, Jordan Whitten is the Director of Solutions Engineering for VizExplorer. In this capacity, he oversees all aspects of the Solutions Engineering team focusing on driving high-quality engagements with VizExplorer Clients by aligning products and services to the customer’s business requirements. He is an advanced-level user and subject-matter expert for the VizExplorer product suite having worked with over 80 properties worldwide ranging in size from less than 300 to over 4,500 slot machines. Jordan spent his formative gaming years in the slot operations departments of casinos in Colorado, Nevada, and Mississippi. It is there where he developed his interest and expertise in slot analytics, location optimization, and strategic game mix decision-making. Jordan received his MBA from Mississippi State University. --- [![VizExplorer | Operational Intelligence](https://blog.vizexplorer.com/hubfs/logos/vizexplorer-logo-2016--grey.png?noresize)](https://www.vizexplorer.com/) - [Gaming Solutions](http://www.vizexplorer.com/solutions) - [Overview](http://www.vizexplorer.com/solutions) - [Managed Services](http://www.vizexplorer.com/customer-success/managed-services) - [Software Suite](http://www.vizexplorer.com/solutions) - [floorViz™](http://www.vizexplorer.com/solutions/space-profit-optimization/gaming) - [Slot Recommendation Engine](https://sre.vizexplorer.com) - [techViz™](http://www.vizexplorer.com/solutions/dispatch-service-management/gaming) - [campaignViz™](http://www.vizexplorer.com/solutions/marketing-intelligence-and-automation) - [hostViz™](http://www.vizexplorer.com/solutions/player-development-crm) - [Customer Success](http://www.vizexplorer.com/customer-success) - [Customer Success Program](http://www.vizexplorer.com/customer-success/customer-success-program) - [Product Training](http://www.vizexplorer.com/training) - [Managed Services](http://www.vizexplorer.com/customer-success/managed-services) - [Resources](http://www.vizexplorer.com/resources) - [Videos](https://www.vizexplorer.com/resources-videos) - [Data Sheets](http://www.vizexplorer.com/resources#data-sheets) - [Case Studies](http://www.vizexplorer.com/resources#case-studies) - [About](http://www.vizexplorer.com/about-us) - [Team](http://www.vizexplorer.com/our-team) - [Careers](http://www.vizexplorer.com/careers/main) - [Events](http://www.vizexplorer.com/events) - [Upcoming Shows](http://www.vizexplorer.com/events) - [News](https://blog.vizexplorer.com/) [![Request A Demo](https://no-cache.hubspot.com/cta/default/687152/0f22bb4a-3e6d-40a5-a4b1-2845417999ab.png)](https://cta-redirect.hubspot.com/cta/redirect/687152/0f22bb4a-3e6d-40a5-a4b1-2845417999ab) x Close - [Gaming Solutions](http://www.vizexplorer.com/solutions) - [Overview](http://www.vizexplorer.com/solutions) - [Managed Services](http://www.vizexplorer.com/customer-success/managed-services) - [Software Suite](http://www.vizexplorer.com/solutions) - [floorViz™](http://www.vizexplorer.com/solutions/space-profit-optimization/gaming) - [Slot Recommendation Engine](https://sre.vizexplorer.com) - [techViz™](http://www.vizexplorer.com/solutions/dispatch-service-management/gaming) - [campaignViz™](http://www.vizexplorer.com/solutions/marketing-intelligence-and-automation) - [hostViz™](http://www.vizexplorer.com/solutions/player-development-crm) - [Customer Success](http://www.vizexplorer.com/customer-success) - [Customer Success Program](http://www.vizexplorer.com/customer-success/customer-success-program) - [Product Training](http://www.vizexplorer.com/training) - [Managed Services](http://www.vizexplorer.com/customer-success/managed-services) - [Resources](http://www.vizexplorer.com/resources) - [Videos](https://www.vizexplorer.com/resources-videos) - [Data Sheets](http://www.vizexplorer.com/resources#data-sheets) - [Case Studies](http://www.vizexplorer.com/resources#case-studies) - [About](http://www.vizexplorer.com/about-us) - [Team](http://www.vizexplorer.com/our-team) - [Careers](http://www.vizexplorer.com/careers/main) - [Events](http://www.vizexplorer.com/events) - [Upcoming Shows](http://www.vizexplorer.com/events) - [News](https://blog.vizexplorer.com/) [![Request A Demo](https://no-cache.hubspot.com/cta/default/687152/0f22bb4a-3e6d-40a5-a4b1-2845417999ab.png)](https://cta-redirect.hubspot.com/cta/redirect/687152/0f22bb4a-3e6d-40a5-a4b1-2845417999ab) # News, Views and Press Releases - [All](https://blog.vizexplorer.com/) - [News](https://blog.vizexplorer.com/topic/news) - [Press Releases](https://blog.vizexplorer.com/topic/press-releases) #### Select a Topic: [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/understanding-game-speed-metrics-for-optimal-slot-floor-performance) By [Jordan Whitten](https://blog.vizexplorer.com/author/jordan-whitten) | August 21, 2019 ### [Understanding Game Speed Metrics for Optimal Slot Floor Performance](https://blog.vizexplorer.com/understanding-game-speed-metrics-for-optimal-slot-floor-performance) When asked about the difference in the speed of various games, slot operators today typically agree that games are fundamentally different from one-another. For instance, traditional reel, video and poker all play differently, and thus can’t be evaluated in the same way. At the ... [Read more »](https://blog.vizexplorer.com/understanding-game-speed-metrics-for-optimal-slot-floor-performance) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/measuring-the-impact-of-game-speed-on-guest-experience-0) By [Jordan Whitten](https://blog.vizexplorer.com/author/jordan-whitten) | February 12, 2019 ### [Measuring the Impact of Game Speed on Guest Experience](https://blog.vizexplorer.com/measuring-the-impact-of-game-speed-on-guest-experience-0) Do you know how game speed impacts guests in your casino? Jordan Whitten breaks down how calculating game speed is an important part of providing guests with the right experience. “For us to truly understand game speed, I think also adds an element of truly understanding how a ... [Read more »](https://blog.vizexplorer.com/measuring-the-impact-of-game-speed-on-guest-experience-0) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/the-data-of-guest-experience) By [Jordan Whitten](https://blog.vizexplorer.com/author/jordan-whitten) | October 19, 2018 ### [The Data of Guest Experience](https://blog.vizexplorer.com/the-data-of-guest-experience) As slot manufacturers work to identify and deliver winning slot cabinets and slot themes to operators, the number of options a casino operator has from both a purchase and setup standpoint has grown dramatically in the last few years. Every year, casino operators have dozens of ... [Read more »](https://blog.vizexplorer.com/the-data-of-guest-experience) Share Article   - - - - [![](https://placehold.it/500x300)](https://blog.vizexplorer.com/benefits-of-niche-gaming) By [Jordan Whitten](https://blog.vizexplorer.com/author/jordan-whitten) | December 01, 2017 ### [Benefits of Niche Gaming](https://blog.vizexplorer.com/benefits-of-niche-gaming) Today’s casinos face myriad challenges: a vast and competitive market, the rising costs of slot products and technology, and the industry’s uncertainty about millennial gamblers. 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