July 25, 2016, San Diego, CA – VizExplorer, a leading provider of operational intelligence solutions to the gaming industry, today announced that the Otoe-Missouria Development Authority (the official enterprise and economic branch of the Otoe-Missouria Tribe of Indians) has licensed hostViz™ (formerly hostViz™). A robust player development solution, hostViz will be deployed at 7 Clans First Council Casino Hotel in northwest Oklahoma.
hostViz is a comprehensive CRM tool that helps casino hosts code, manage and develop their VIP guests in real time. Installed along with VizExplorer Data Integration Hub and vizReport™, hostViz enables host task management and adds robust reporting capabilities.
An effective sales tool, hostViz empowers casino hosts to manage tasks with real-time data about their VIP player activity. Available on desktop and mobile, hosts benefit from highly efficient task management, improved communication and increasd face-to-face communication interaction with players. Host team managers use hostViz to facilitate host tasks, track individual and team performance and ultimately increase VIP player activity and resulting revenues.
“We’re well aware that a high-quality guest experience drives repeat visits among players, especially our VIP guests,” said John R. Shotton, Chairman of the Otoe-Missouria Tribe of Indians. “We can’t wait to see the results we achieve once all our hosts are using hostViz™ to manage their player pipelines,” he added.
“In this competitive gaming environment, it’s critical to understand player activity and preferences in order to generate profits. VizExplorer’s hostViz™ will give our hosts a deeper, more detailed look at our players and help them prioritize communication with coded players to drive incremental visits,” said Bruce K. Barnett, CEO of 7 Clans Casinos.
“hostViz™ helps hosts be more efficient and increase their interactions with players, while offering a personalized player experience that drives profits.” said Jeffrey Hoss, VP of Business Development at VizExplorer. “We are confident that the Player Development team at 7 Clans First Council Casino Hotel will quickly reap the benefits of choosing our solution,” he added.
hostViz is an essential component of VizExplorer’s operational intelligence solution designed to enhance the smart casino’s player development capability. The sale was handled by VizExplorer reseller Game Changing Technologies.
About VizExplorer
VizExplorer offers Operational Intelligence (OI) solutions to the casino industry. The next generation in data driven decision making, OI delivers on the promise of business intelligence by letting businesses analyze live, fast-changing data and take immediate action using a single toolset. VizExplorer’s applications and tools enable enterprises to address smart space and profit optimization, marketing campaign management, CRM and customer service.
VizExplorer is led by a team of distinguished OI experts, seasoned industry veterans and world class software developers devoted to building the very best products backed by extraordinary support. VizExplorer is headquartered in San Diego, with offices in Las Vegas and Wellington, New Zealand. www.vizexplorer.com
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